About Us
31 NW Technology is a small local IT & Tech support company setup to provide easy, clear and jargon free support to those who need it.
We cater to all requests from the simplest computer setup, to full site setups including Wi-Fi installation, CCTV installation and server install and configuration.
We are based in King’s Lynn and cover the whole of Norfolk & Suffolk.
Services
31 NW Technology offer a wide variety of services. See some of them listed below
Home IT Support
We offer simple, friendly and jargon free home IT support to help you in this connected world.
We offer a PC refresh service which you can find out more about here: PC Refresh
We also offer a comprehensive gaming PC building service. See more here: Gaming PC Builds
Business IT Support
We offer IT support for businesses from startup’s to established companies looking for a change of pace.
See some services offered here: Workstation Setup, Server Setup & Installation
Site Wi-Fi installation
We offer the installation and setup of on site Wi-Fi for use by both clients and employees using equipment by Ubiquiti or Cisco for the fastest and most reliable service
Home & Business CCTV Installation
We can survey, fit and install CCTV systems for both home and businesses so you can keep the things that are important to you safe.
We use products by Ubiquiti which are of the highest standard and there is no relying upon cloud services or subscription services as all recordings are stored locally and securely.
For more on Ubiquiti cameras see here: https://ui.com/camera-security
Protection against Cyber Threats
We can help protect your home or business network from cyber threats by employing powerful solutions that can stop you from losing important data from family memories, to important company documents and records.
31 NW Technology provide software from ESET to protect your home or business from many different types of cyber threats from ransomware to trojans.
ESET can also protect your mobile devices, not only your desktop or laptop to keep all your precious memories safe.
For more on ESET see here: https://www.eset.com/uk/home/why-eset/
Secure Remote Support
At 31 NW Technology, we offer a secure remote support solution from Rustdesk that is hosted securely on our cloud server and employs end to end encryption so you can be sure that it is only us on the other end giving you the best level of support possible.
You can read more about Rustdesk here: https://rustdesk.com/index.html
Our Team
Meet our friendly and knowledgable team. Hover over the image to learn more
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Luke Swales
Founder
Luke SwalesFounder
Luke is a friendly, enthusiastic person who strives to do the best he can with what he has and also ensures that everything is done to the highest possible standard. He grew up around IT and has extensive knowledge of many different systems including Apple MacOS and Linux. Luke currently holds a position as a Cyber Security Liaison at RAF Lakenheath. Luke Enjoys spending time with his family and has roots in the local area.
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Rex
Mascot & Lovable Friend
RexMascot & Lovable Friend
Hi I’m Rex the energetic, friendly and lovable German Shepherd x Spaniel. I love to play with all my toys and getting spoiled rotten by my owners.
I am the companies mascot and I always keep Luke on his toes with my crazy antics!
Contact Us
If you want to reach out to us for a free site survey & quote, use the form below, or submit a support request via the new customer portal at the following links.
Home Support Portal: https://support.31nw.tech/help/3083264409
Business Support Portal: https://support.31nw.tech/help/785362979
You can track your support request by logging in to the portals above
Contact Us
Contact Info
We'd love to hear from you. If you have questions about our services or would like to request a site visit or quote, use the contact information below or the form to the left.